|
12/12/2004
8:00
There will be a scheduled maintenance on Thursday, December 16th between the hours of 12:00AM and 3:00AM Pacific Time. Customers in Sacramento, CA and surrounding areas will experience disruption to their Internet service(s) for approximately 5 minutes during this maintenance window
03/01/2004
8:00
Customers
seem to be getting a message in their email with files
attached. As viruses seem to be a huge problem
currently we advise
customers to delete them if you do not know who the
sender is
08/14/2003
14:00
Customers
in the Sacramento area may be experiencing disconnects
between 2 -3 minute intervals. We are currently
working on the issue.
06/03/2003
14:00
Announcement:
Starting
from July 2003, ArdenNet will have two new annual
plans. $99 Annual Plan provides unlimited dial-up
access. New or renewed users will not have a
free email account under this plan. $119 Premium
Plan includes unlimited Internet access and one free
email account with spam protection and basic virus
filtering. Monthly subscription plan remains unchanged. All
subscriptions have no setup fee.
05/08/2003
14:00
Announcement:
ArdenNet
has implemented additional Spam filter software to
help fight
the huge problem that internet users are
experiencing. We will be
adding more feature to your web mail for you to customize
your filters.
04/17/2003
8:00
Announcement:
Some
of ArdenNet users may be disrupted for about 30
minutes,
due to router consolidation between 1am and
4am.
02/9/2003
1:00
All
ArdenNet e-mail servers needed to have an emergency
repair, email
will be unavailable between 1pm and 2.30pm (1
1/2 hours).
01/29/2003
15:30
All
Systems are up and running with no problems
experienced.
01/17/2003
15:30
ArdenNet
support phone system (442-2447) is currently
undertaking maintenance. Users may experience a
busy signal when phone in for Internet
support.
10/07/2002 10:00
All
Systems are up and running with no problems
experienced.
10/06/2002
8:00
ArdenNet's
e-mail servers have been experiencing some problems.
Customers may have been unable to send and
receive some e-mails during Sunday evening and Monday
morning.
06/02/2002
8:00
ArdenNet's
customers in the south Sacramento area may be
experiencing slow connections and frequent
disconnection. Our technicians are currently looking
at the switches in this area. It has been reported
that this may have been happening for the last 3 days.
03/20/2002
8:00
ArdenNet's
provider PacBell has had to replace a cable on one of
major circuits. All circuits and operations are
back to normal.
03/19/2002
11:00
We
are experiencing problems with our back bone provider.
Some of out local Sacramento customers will not be able
to connect at all. All e-mail to for Corporate
customers and to ArdenNet members are also not
available.
03/01/2002
8:00
ArdenNet
has had a great year with no major outages
experienced.
12/05/2001
8:00
ArdenNet
is experiencing some problems with our network
provider. You may find that you connect but are not
able to browse the internet or view your email,
depending on which local number you are using. Also
the problem seems intermittent, meaning you may try
again after 15 minutes or so. We apologize for
the inconvenience.
10/10/2001
8:00
ArdenNet
is currently experiencing some technical problems on
our 916-488-xxxx numbers. Our staff are currently
testing the instability on the line. Although you will
still be able to use the number, you may be
disconnected more often than usual.
07/29/2001
8:00
Our
Technical staff will be upgrading our E-Mail server on
the 07/31/2001 at approximately 10pm. Your
email will not be available during this time,
the process will take about 1 1/2 hours. Thank You for
your patience.
07/19/2001
15:00
All systems are in operation, our web servers where
experienced some problems today.
|
